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In case you have any complaints with regards to the product or our service, feel free to contact us via e-mail, and we will find the best solution for any problem you might eventually have.


Complaints for products delivered in Serbia can only be made in case the delivered product has been damaged, is incomplete or does not correspond to the specification of the order. Complaints can be made by phone, postal letter or e-mail. The contact data is listed on the main page of the website. In case a complaint of the customer with regards to the purchased product is justifiable and that the seller and customer cannot agree otherwise, the customer can return the product, while our shop will refund that amount to the customer’s current account.